THAI Officially Opens Ground Operations Control Center (GOCC)

Bangkok, Thailand. Thai Airways International Public Company Limited today opened its Ground Operations Control Center [ GOCC ] at THAI’s Suvarnabhumi Airport Operations Centre. The Centre was officially opened by Flg. Off. Apinan Sumanaseni, THAI’s President.

GOCC is a seamless cooperation between THAI’s four Business Units; the Ground Customer Services, Catering, Ground Support Equipment Services and Cargo & Mail Commercial Departments.

GOCC is designed to perform HUB management and to function as the center of ground operations communications. A ‘paperless’ unit, GOCC employs modern IT equipment to support newly developed work processes that monitor and control all aspects of ground service activities.

GOCC aims for greater service and operational efficiency through 100 percent flight on-time performance, minimized ground time for better aircraft rotation, seamless transfer and handling of passengers and baggage as well as fast recovery from irregularities.

Flg. Off. Apinan Sumanaseni, THAI’s President presided over the ribbon cutting ceremony to officially open THAI’s Ground Operations Control Center (GOCC).

Also present at the ceremony were (from left):

Mr. Sarinthorn Dhanabhuthi, THAI’s Managing Director, Ground Support Equipment Services Department; Mr. Vorapravat Suebsaeng, THAI’s Managing Director, Cargo & Mail Commercial Department; Mrs. Wanporn Wibooncharoenkitja, THAI’s Managing Director, Ground Customer Services Department; Flg. Off. Apinan Sumanaseni, THAI’s President; ACM. Narongsak Sangapong, THAI’s Executive Vice President, Corporate Secretariat Department; Mrs. Pismai Chandrubeksa, THAI’s Managing Director, Catering Services Department; and Mr. Chokchai Panyayong, THAI’s Vice President, Suvarnabhumi Project.